OpenAI Launches ChatGPT Enterprise For Businesses

ChatGPT developer OpenAI on Monday announced the launch of ChatGPT Enterprise, a business-class version of the large language model chatbot.

According to OpenAI, more than 80% of Fortune 500 companies have registered ChatGPT accounts since its launch less than a year ago. Based in part on their feedback, the new version of ChatGPT offers enterprise-grade security and privacy features, the company said in a statement.

“We believe AI can assist and elevate every aspect of our working lives and make teams more creative and productive. Today marks another step towards an AI assistant for work that helps with any task, is customized for your organization, and that protects your company data,” the company said.

ChatGPT Enterprise provides unlimited access to GPT-4, and at higher speeds, the company said. Additional features include longer context windows for processing longer inputs, advanced data analysis capabilities, and customization options.

“Early users of ChatGPT Enterprise — industry leaders like Block, Canva, Carlyle, The Estée Lauder Companies, PwC, and Zapier — are redefining how they operate and are using ChatGPT to craft clearer communications, accelerate coding tasks, rapidly explore answers to complex business questions, assist with creative work, and much more,” the company said.

No pricing was publicly available, and the company indicated that pricing would be dynamic depending on customer needs, per reports.

“OpenAI will not be immune to the enterprise software governance and licensing, they will pave the way to per-bot pricing,” said AI adviser and tech executive Marva Bailer, author of “Be Unexpected: Resetting Routines to Revolutionize the Future of Work.”

ChatGPT Enterprise is a welcome addition to the ChatGPT product family for many businesses that hoped to utilize the technology but felt hamstrung by potential privacy issues.

“This product recognizes the vital importance of safeguarding intellectual property and private data that has been woefully missing. Protecting this valuable information will unleash innovation across industries as fears of losing competitive information are reduced,” said AI business strategist Lisa Palmer.

“The absence of clear pricing and data protection details leaves unanswered questions. Given OpenAI’s track record of scraping content to train their models, details surrounding if and how they will use customer-provided data are critical for users to understand. Given industry standards, it’s highly likely that they will be using customer data in some way,” Palmer said.

“Entrepreneurs and small businesses will celebrate this announcement as this levels the playing field with resource-rich companies who have already built custom, expensive private LLM environments to shield their data. My advice is to carefully review the terms of service (TOS) before rushing in full force,” Palmer said.

“Poetically, copying and pasting the TOS into ChatGPT and asking it to identify risks to the users, is a simple hack to complete this step,” Palmer said.